If you have a problem with your speakers during a call, Apple has just launched an alternative program.
Apple just launched an alternative program foriPhone 12 And 12 Pro. In some cases, the smartphone may experience “audio problems” due to a failure of one of the components related to the speakers. The symptom that a faulty iPhone 12 and 12 Pro shows is that the smartphones are not making sound when making or receiving calls.
Very low percentage of defective devices
Apple mentions a very low percentage of defective devices, manufactured between October 2020 and April 2021. This does not apply to the iPhone 12 mini nor the 12 Pro Max. If so, contact Apple or authorized Apple partners. Remember to make a backup before sending your device in for repair.
This program, which does not extend the limited warranty on iPhone 12 and 12 Pro, covers affected devices for two years after the product is first sold.
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